Write to us
Questions, problems and ideas go to listig-support@googlegroups.com. Please write in English or German.
What to include
A good report saves a few rounds of questions. Please tell us:
- your phone or computer and its operating system, for example "Pixel 7, Android 16" or "iPhone 14, iOS 26",
- the browser, and whether you use Listig in the browser or as the installed app,
- what you did, what happened, and what you expected instead,
- when it happened (date and time) and whether you were offline at that moment,
- for problems with your account, the email address you sign in with.
A screenshot often helps. Never send passwords: Listig never needs one from you.
What you can do in the app
- Delete your account: go to Settings and tap "Delete my account". The privacy policy explains what that removes.
- Sign out on a lost phone: on another device, go to Settings and tap "Sign out everywhere else".
- Questions about a family: the family's owner can rename it, remove members and pass ownership on. Ask them first; the family page shows who the owner is.
- No access yet: if Listig says your account isn't allowed yet, ask the person who invited you, or write to us.
- Your data: to get a copy of your data or to use another of your rights, write to us from the email address of your account.
Response time
Listig is a free service run by a private person. Every message is read, but there is no guaranteed response time.